Collection of Information from Customer Site End Users
This section describes our policies for internet users that visit Customer Sites.
Once you install the XVTO App, we are automatically able to access certain types of information from your Shopify account. You will be required to provide us any information that relates to you, which helps us to identify and contact you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data . Also, by using the function “taking a photo” on XVTO App, the user agrees to store the photo on xvto.flatxcorp.com servers. The photo is only stored - no one else has access to it and it will be deleted by clicking the "X" button in the Virtual Try-on frame.
After installation, a subscription plan with restricted access to features is activated without any charges. In the need of upgrading plan that has a recurring fee for every 30 days, your credit card and billing information is required to proceed the payment. FLATX owns the right in our sole discretion to deny the User's access to the Service, in such circumstances where the User is believed to fail to pay for a paid Service within an allotted period.
The User may wish to cancel subscription or uninstall XVTO App anytime, followed by refunding the amount the User has paid and has not been used. The action of uninstallation is understood that the User consent to the processing of personal data is revoked and FLATX is committed to delete any personal data from your profile. However, saved data of your products and app settings may still be retained for a period of time, which varies differently among the monthly plans. Please check the plan details here. After the cancellation or deletion, we do not restrict you from resubscribe or reinstall.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use: Session Cookies, Preference Cookies, and Security Cookies. We use Session Cookies to operate our Service, Preference Cookies to remember your preferences and various settings, and Security Cookies for security purposes. FLATX uses the collected data for various purposes:
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our Services.
If you are located outside Vietnam and choose to provide information to us, please note that we transfer the data, including Personal Data, to Vietnam and process it there.
FLATX may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but be aware that no method of transmission over the Internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
In case of any questions or complaints related to our Private Policy, please contact us via this email at email@example.com, or via mail to the below address:
Office: 10th Floor, Miss Ao Dai Building